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Sales & Marketing

  • Sunday, 18 August, 2024
    Simon Wroe
    Ultra-processed and fast food is everywhere — and causing us harm

    It’s time we saw these products for what they are, stripped of their disingenuous branding

    Ben Hickey illustration of a giant poster of a hamburger, which his peeling off a billboard
  • Tuesday, 13 August, 2024
    Fashion
    ‘Sometimes reality is not enough’: fashion brands turn to AI

    Artificial intelligence can create conversation-starting images in seconds, but is it the best way to promote new collections?

    Etro’s Spring 24 campaign shows a pink-haired white model sitting on marbled steps. The image was created using artificial intelligence
  • Saturday, 24 February, 2024
    Harriet Fitch Little
    The great golden syrup rebrand should have leaned into the weird

    Tate & Lyle’s decision to remove a biblical dead lion from its branding replaces the surreal with the bland

    Closeup of a Tate & Lyle Golden Syrup tins with the old branding stacked on a supermarket shelf
  • Friday, 17 November, 2023
    Watches & Jewellery
    Watchmakers hit a marketing note with musical tie-ups

    Collaborations are tapping into the rhythmic, mechanical and aesthetic properties of timepieces

    Tokio Myers in the Golden Ratio Musical Show for Jaeger-LeCoultre
  • Friday, 17 November, 2023
    Watches & Jewellery
    Jewellers not out of the frame during Hollywood strikes

    Despite a lack of exposure on screen or on red carpets, designers have found fruitful ways to promote themselves

    Actress Lili Reinhart in a cream dress wearing Chopard jewellery to an evening event
  • Sunday, 24 September, 2023
    Pilita Clark
    What Burberry taught me about the marketed mind

    We’ve let the priorities of fashion brands and duty-free shops override those of the hapless passenger

    A red stick man holds a telescope up to view an exit sign amid advertising hoardings
  • Friday, 28 July, 2023
    The Top LineAndrew Edgecliffe-Johnson
    Musk and Barbie show just how intangible a brand can be

    In an era when trademarks increasingly drive corporate growth we cannot agree on what they are worth

    A montage of an illustration photo showing the new Twitter logo, X, on top of the iconic blue bird and Margot Robbie as Barbie
  • Monday, 24 July, 2023
    LexX Corp
    Twitter/X: maverick rebrand leaves Musk with a cross to bear Premium content

    Replacing one’s brand risks annoying and confusing customers, and the direct financial cost can be high

    The new Twitter logo on a smartphone
  • Saturday, 1 April, 2023
    Tim Hayward
    Hot cross mayo anyone? The stunt food brand strikes again

    Well-planned threats to ‘traditional’ foods provoke a whole cancan line of jerking knees

    Illustration of a bottle of Heinze hot cross bun mayonaise next to a plate with a hot cross bun cut in half
  • Wednesday, 1 March, 2023
    Q&AMy First Million
    My First Million: Edward East of Billion Dollar Boy

    Pandemic helped the company grow, as social media was boosted

  • Monday, 15 August, 2022
    LexApple Inc
    Digital advertising: Apple takes bigger bite of new business Premium content

    The tech group hopes to make its services activities equal contributors to company profits alongside hardware sales

    A smartphone screen showing the Disney+ logo
  • Saturday, 16 July, 2022
    LexBeer and spirits
    Alcohol: pre-mixed drinks push beer and spirits off the table  Premium content

    Sales of seltzers doubled in the US between 2010 and 2019.

    Cartons of White Claw, a flavored alcoholic fizz in a can
  • Friday, 8 July, 2022
    Watches & Jewellery
    Brands step up the podcast charm offensive to reach would-be clients

    Whether prompted by thoughts of desert islands or tales of maharajas, targeted broadcasts are an increasingly popular marketing tool

    Two businessmen sitting inside a studio with the ‘On air’ sign turned on
  • Wednesday, 1 June, 2022
    Brooke Masters
    Businesses seize on cross selling to counter inflation’s bite

    Retailers are mining their huge customer bases in hopes of capturing digital marketing dollars

    Montage of an image of an Air Canada plane and a Starbucks coffee cup
  • Sunday, 22 May, 2022
    Pilita Clark
    The cold call is back and worse than ever

    We all had a break from nuisance calls during the pandemic — so now they seem even more intrusive

    Illustration of angry woman with four arms and a phone in each hand with the words ‘Hello’ and ‘Rrrring’ repeated all over the background
  • Saturday, 23 April, 2022
    Leo Lewis
    Cute-washing, sexism and Japan’s bid to attract women to fast food

    Inappropriate comments by marketing executive highlight the industry’s grubby ways of thinking about young women

    Maria Hergueta illustration of a woman sitting  in a restaurant with an open takeaway box and chopsticks on the table in front of her
  • Monday, 21 March, 2022
    LexAdvertising
    Digital advertising: companies reliant on behavioural technology need new workarounds Premium content

    Not all big tech groups are ready for new privacy regulations

    A phone with the Meta and Facebook logos is placed on top of a computer keyboard
  • Thursday, 3 March, 2022
    News in-depthWar in Ukraine
    Western brands flee Russia in unravelling of ‘capitalistic diplomacy’

    Disney, Nike, Volkswagen and others curtail business while rouble’s plunge hits shoppers

    Customers queue outside a McDonald’s restaurant in Moscow in 1996
  • Thursday, 24 February, 2022
    LexeBay Inc
    Ebay: buyers are fleeing but at least sellers are paying more Premium content

    The ecommerce group is also benefiting from advertising revenue, but it will need to maintain its operating margin

  • Sunday, 30 January, 2022
    The FT ViewThe editorial board
    The perils of using staff as online influencers

    Others can learn from Amazon’s failed social media diplomacy

    An Amazon employee works at a ‘fulfilment centre’ in North Carolina. When other social media users spotted Amazon staff using the label ‘FC Ambassador’, they attacked the company for creepiness
  • Wednesday, 22 December, 2021
    LexPret A Manger Ltd
    Pret A Manger: mispriced smoothie deal goes far from smoothly Premium content

    Negative publicity is a reminder of the risks of schemes concocted with little thought of possible liabilities

    A Pret A Manger coffee
  • Tuesday, 9 November, 2021
    Climate change
    Fashion industry to miss emissions target despite COP26 pledge

    Top brands’ promise to halve greenhouse gases by 2030 undermined by wider shortfall

  • Wednesday, 13 October, 2021
    Jemima Kelly
    We live in an age of curated ‘profilicity’

    Like us, our politicians construct a falsely authentic version of themselves to attract support

  • Tuesday, 21 September, 2021
    Shola Asante
    Influencer marketing is no silver bullet for small business

    In her regular column, a London-based founder finds that working with social media stars is a mixed experience

    George Clooney in a Nespresso advert
  • Sunday, 29 August, 2021
    Covid-19 vaccines
    Pfizer ramps up its salesforce in battle of vaccine boosters

    Drugmakers prepare for intense marketing competition to provide annual Covid jab

    A 13-year-old pupil receives a BioNTech/Pfizer Covid vaccination in Los Angeles on Thursday
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